Every January, the world’s largest consumer technology companies gather in Las Vegas for the annual Consumer Electronics Show. An amazing collection of the latest trends and technologies ready to make their public debut, CES has historically served as the proving ground for past innovations such as the compact disc, high definition television, and 3D printers.
The 2019 CES was no exception, calling attention to a full range of cutting-edge products across a wide range of industries. For retailers, in particular, the 2019 CES saw the introduction of many AI solutions set to continue transforming retail as we know it.
Here’s a look at some of the most exciting AI for retail products of the 2019 CES:
The Magic Runway
Suning Technology Group, China’s largest omnichannel retailer, brought to life its Smart Retail concept with the latest version of The Magic Runway, an AR-powered virtual dressing room. The 2019 incarnation of The Magic Runway uses includes an intelligent smart stylist function to automatically detect a user’s gender and age to recommend suggested outfits. Plans are already underway to use the technology at September’s New York Fashion Week.
Future X Smart Store
Proctor and Gamble believe the future of retail lies in “phygitil” environments, combining the best elements of physical and digital experiences. This concept was on display through their Future X Smart Store, where users could sample physical products before placing a digital order. Future X Smart Store, which made its first debut as a beauty retail concept in Japan, uses AI and facial recognition technology to scan a user’s face and offer personalized skincare recommendations based on age and skin quality. After the analysis, customers are guided to the Smart Beauty Bar, for customized product recommendations through an interactive countertop. Once the user is ready to pay, a motion sensing table makes it possible to add items into a virtual shopping cart.
Another innovation from Suning Technology Group is the Biu Robot, and AI-based intelligent vending machine built to automate retail operations. Through its weighing-recognition technology, Biu Robot can automatically detect when a customer picks up an item and prompt them for payment using a QR code. This self-described “shopping assistant” also uses AI for insights into consumer habits and to predict consumption trends.
Samsung Bot Retail
Electronics giant Samsung introduced a brand new line of interactive robots, including Bot Retail, a mobile robot featuring large touchscreens on the front and shelves on the back. Built for stores and restaurants, Bot Retail uses AI to answer questions and display product information to help customers make a purchasing decision. Once a customer selects a product, Bot Retail can retrieve it from its designation and deliver it to the user.
Nikki Hallgrimsdottir is a co-founder of algo.ai and AlgoFace where she helps enterprises leverage Artificial Intelligence, Augmented Reality, and Data Analytics to transform their business. Nikki believes that the way we work, shop and play is changing, and pairing Human and Machine Intelligence in a responsible way can create a better future for all of us. Nikki and her family recently relocated to Seattle after spending 10 years in the San Francisco Bay Area.